Earn Your Certificate in Customer Experience!
Course Details: Online | Self-Paced | 8 Hours | $445
This popular Customer Experience (CX) course teaches you the increasing importance of customer experience management. Quickly grasp how to track and analyze the challenging nature of your digital customers, create feedback loops, and fully embed the customer experience with your business.
WHAT YOU WILL LEARN
- The Changing Nature of Customer
- Placing The Customer at The Center
- Authenticity and Involving Customers
- Data, Metrics, and Visualization
- Designing X and Mastering CX
PRICING OF OUR PRODUCTS
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Questions About Our Marketing Training Room Course Offerings?
We offer several types of training and there is truly something for everyone. Bundle discounts are also available.
Through our partnership with the Digital Marketing Institute, this course delivers unparalleled learning experiences.
All of our courses are developed and reviewed under the guidance of Global Industry Advisory Champions, a council of diverse influencers, thought leaders, tech gurus, and C-suite change-makers including marketers from: