Customer experience

Earn Your Certificate in Customer Experience!

Business OwnerCourse Details: Online | Self-Paced | 8 Hours | $445

This popular Customer Experience (CX) course teaches you the increasing importance of customer experience management. Quickly grasp how to track and analyze the challenging nature of your digital customers, create feedback loops, and fully embed the customer experience with your business.

What you'll learn:

The Changing Nature of Customer
Placing The Customer at The Center
Authenticity and Involving Customers
Data, Metrics, and Visualization
Designing X and Mastering CX 

Through our partnership with the Digital Marketing Institute, this course delivers unparalleled learning experiences.

All of our courses are developed and reviewed under the guidance of Global Industry Advisory Champions, a council of diverse influencers, thought leaders, tech gurus, and C-suite change-makers including marketers from:

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Plus, many of our courses can be free after reimbursement through Ohio TechCred.* Develop your digital skills and advance your marketing career!

Register now for your course!

 

Interested in other digital marketing topics? View our full course list! 

 


 

What Graduates Say About Our Courses...

DMI Cert."I recently completed and received my digital marketing professional certification offered through Front Burner Marketing. They were able to assist me and my business in getting registered for the classes as well as getting reimbursed for the cost of the classes using Ohio’s Tech Cred grant program. The team at Front Burner Marketing is friendly and easy to work with. Tiffany [program director] was always able to assist me and encourage me throughout the entire program.

The classes were easy to navigate and complete from the comfort of my own home and during the hours that worked for me. After completing the certification exam I was able to get reimbursed for the program. I now have added more skills and a digital marketing professional certification to my resume. This adds value to my life now and will continue to be an asset in my future. Thank you so much, Front Burner Marketing!”

- Amy Kolarik, Owner, Office and Administrative Solutions, Inc.